Terms and Conditions

Last updated: July 11, 2026 · Draft for legal review — not yet in effect

These Terms and Conditions ("Terms") govern access to and use of the Mark IT Solutions platform ("Service") provided by Mark IT Solutions ("Mark IT Solutions," "we," "us"). By creating an account or using the Service, you agree to these Terms on behalf of yourself and, if applicable, the organization you represent ("Customer," "you").

1. The Service

Mark IT Solutions provides a software-as-a-service platform for infrastructure monitoring, asset inventory, and incident alerting. We may add, change, or discontinue features of the Service from time to time, and will provide reasonable notice of material changes that reduce functionality you rely on.

2. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us promptly at support@markitsolutions.xyz if you suspect unauthorized use.

3. Subscriptions and billing

Paid plans are billed in advance on a recurring basis as described at checkout. Fees are non-refundable except as set out in our Refund Policy. We may change pricing with at least 30 days' notice before it applies to your next billing cycle.

4. Acceptable use

You agree not to use the Service to monitor infrastructure you do not own or have authorization to access, to interfere with the Service's operation, or to violate applicable law. We may suspend accounts that violate this section.

5. Data and privacy

Our collection and use of personal data in connection with the Service is described in our Privacy Policy, which forms part of these Terms.

6. Intellectual property

Mark IT Solutions retains all rights, title, and interest in the Service, including software, branding, and documentation. Customer retains all rights to data it submits to the Service ("Customer Data"), and grants Mark IT Solutions a limited license to process it solely to provide the Service.

7. Warranties and disclaimers

The Service is provided on an "as is" basis. Except as expressly stated, Mark IT Solutions disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement, to the extent permitted by law.

8. Limitation of liability

To the extent permitted by law, Mark IT Solutions's aggregate liability arising out of or relating to these Terms will not exceed the amount paid by Customer for the Service in the 12 months preceding the claim.

9. Termination

Either party may terminate for convenience by canceling the subscription before the next renewal date. We may suspend or terminate accounts that materially breach these Terms after reasonable notice, where practicable.

10. Governing law

These Terms are governed by the laws of the Republic of the Philippines, without regard to conflict-of-law principles.

11. Contact

Questions about these Terms can be sent to support@markitsolutions.xyz or via our contact page.

This page is a starting template and is not legal advice. Have it reviewed by a qualified lawyer in your jurisdiction before publishing it live or submitting your domain for review.